Privacy policy

Clark is operated by Techwiz LLC, a New Mexico limited liability company, 500 4th St NW Ste 102, Albuquerque, NM 87102, United States. Clark is built and run by the Weblyfe team. This policy explains what we collect, why, and the rights you have, including the GDPR rights we honor for customers in the EU and EEA. Questions: seyed@weblyfe.nl.

What we collect

• Account data. Name, email address, and company name when you sign up or book a call.
• Payment data. Handled by Stripe. We never see or store your card number.
• Connected tools. When you connect WhatsApp, Google, Notion, or other integrations, we store the access tokens encrypted and use them only so your Clark can do the work you asked for.
• Work content. Messages you send Clark and the content Clark processes on your behalf (emails, documents, conversations) are processed on your own isolated machine and stored there.
• Site analytics. Page metrics on this website via Vercel Web Analytics (cookieless, no consent needed) and Google Analytics 4, which loads only after you allow it on the cookie banner. We use them to see what content works; we do not sell or combine this with your account data. Details and your controls are in the cookie policy.

Why we process it

To run your Clark (performance of our contract), to bill you (contract), to keep the service secure and improve it (legitimate interest), and to answer you when you contact us. We do not sell personal data. We do not use your company data to train models for anyone else.

Where it lives

Each customer's Clark runs on its own isolated machine. Actions are logged so they can be reviewed and reversed. Access tokens are encrypted at rest. Data flows to a client's own connected tools only at that client's instruction.

International transfers

Techwiz LLC is a US company and the service is operated from the United States. Where we process personal data of EU or EEA residents, we do so under standard US-processor safeguards; a data processing agreement with standard contractual clauses is available on request at seyed@weblyfe.nl.

Subprocessors

We use a small set of processors to run the service: Stripe (payments), Vercel (website and dashboard hosting), Anthropic and comparable model providers (AI processing), Orgo (isolated compute), Resend (transactional email), Meta WhatsApp Business Platform (WhatsApp messaging where you connect it), Telegram (messaging where you connect it). Each processes only what its role requires. For this website we additionally use Google (Google Analytics 4, website analytics, only after your consent on the cookie banner).

Retention

Account data lives as long as your subscription plus what tax law requires. When you cancel, your Clark's machine is decommissioned and its data deleted within 30 days, except invoices we must keep. You can request earlier deletion.

Your rights

Access, correction, deletion, portability, restriction, and objection. Mail seyed@weblyfe.nl and we respond within 30 days. If you are in the EU or EEA, you can also lodge a complaint with your local data protection authority.

Changes

When this policy changes materially, we tell active customers by email before it takes effect.